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Conversations

The Conversations page provides full transcript visibility into multi-turn chat sessions flowing through the platform — whether originated via direct Gateway API calls, the interactive Playground, or team integrations.

Navigate to OBSERVABILITY → Conversations in the Aegis Console to inspect conversation histories and audit dialogue turns.

Filtering & Searching Conversations​

  • Search Message Content: Search for specific keywords or phrases across conversation messages (press Enter to search).
  • Channel Filter: Filter conversations by origin channel:
    • Gateway (API): Direct API calls from client applications.
    • Playground: Test chats conducted inside the Aegis Console.
    • Teams: Chat interactions from integrated collaboration tools.
  • Date Range Picker: Filter sessions by time range (defaults to Last 24 hours).

Conversations Table Schema​

ColumnDescription
Last activityTimestamp of the most recent message in the conversation.
ChannelChannel badge (gateway, playground, teams).
AgentMonospace Agent ID handling the conversation.
UserEnd-user or identity associated with the session.
TurnsTotal message turn count. Displays a red Blocked icon if one or more turns were blocked by a Guardrail policy.
TokensTotal token consumption (Prompt + Completion tokens) accumulated across the conversation.
ActionsQuick transcript export options.

Transcript Inspector & Export​

Turn-by-Turn Transcript Viewer​

Clicking any row in the conversations table opens the Transcript Inspector Modal:

  • Displays the complete turn-by-turn dialogue history (User prompts, Assistant responses, Tool executions).
  • Clearly highlights turns blocked by Guardrail content safety policies.
  • Displays message timestamps, model parameters, and error context.

Exporting Transcripts​

In the conversation table or transcript modal, administrators can export session data:

  • Download JSON: Downloads the raw conversation transcript payload as a .json file.
  • Download CSV: Downloads tabular conversation turn logs as a .csv file.